To request assistance with your project please fill in the support request for bellow.
If you require support for a large project, please register and follow the link to the collaboration page.

Knowledgebase

We have listed a number of Knowledgebase articles for your perusal in the following categories. Please check to see if any of these articles address your problem prior to opening a support ticket.

Collaboration

Resources and information on collaboration.

Command line

Resources to help you get comfortable using the command line and troubleshoot problems.

NGS sequencing

Resources for frequently asked questions involving NGS data

Pipelines

This is a curated collection of pipelines for doing everything from GWAS to RNA seq experiments.

Redmine projects

Information on how and when Redmine projects are created, how to use Redmine, and what it means for your project.

Transcriptomics

A set of FAQs related to transcriptomics

UCT cluster use

Information on how to get an account on the UCT cluster, how to run jobs, and some useful tips and tricks.