Feature #34
Add ticket type
Status:
New
Priority:
Normal
Assignee:
Jon Ambler
Category:
helpdesk
Start date:
04/19/2018
Due date:
% Done:
0%
Estimated time:
Description
Add a new field to the tickets, their "Type"
The type can be:
- Query (or something else)
- Support request
- Project
This will be assigned by the person who takes the ticket.
Key design questions:
- How will the field be included in the database?
- How will the assignment work?