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Feature #11

Add email system

Added by Jon Ambler about 7 years ago. Updated about 7 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Jon Ambler
Category:
helpdesk
Start date:
02/16/2018
Due date:
% Done:

100%

Estimated time:
(Total: 0.00 h)
Spent time:
6.00 h

Description

The setting for mailing need to be tested.

Details from Gerrit:

password on slack
bst-helpdesk@uct.ac.za
hostname=cbio.uct.ac.za or mancala.cbio.uct.ac.za
port=993
SSL/TLS
Normal password

Details on setup here:
https://django-helpdesk.readthedocs.io/en/0.2.x/settings.html

Subtasks

History

#1

Updated by Jon Ambler about 7 years ago

  • Category set to helpdesk
  • % Done changed from 0 to 90

Required adding these variables:
EMAIL_PORT = 465
EMAIL_USE_LOCALTIME = True

#2

Updated by Gerrit Botha about 7 years ago

Email address should be bst-helpdesk@cbio.uct.ac.za

#3

Updated by Jon Ambler about 7 years ago

  • Status changed from New to In Progress
#4

Updated by Jon Ambler about 7 years ago

  • Status changed from In Progress to Resolved

Email system is working, emails to the UCT outlook server was being blocked because the server address and email was different.

#5

Updated by Jon Ambler about 7 years ago

  • Status changed from Resolved to Closed

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