Redmine

02/22/2018

03:04 PM Setting up the BST helpdesk Feature #14: Add page describing different types of collaboration

This was also just to test the markdown on the categories, and we can move it to its own category if needed. I've add... Jon Ambler

12:26 PM Setting up the BST helpdesk Feature #14: Add page describing different types of collaboration

Didn't we agree that this should be added as another category on the knowledgebase page. Also the knowledgebase page ... Gerrit Botha

11:44 AM Setting up the BST helpdesk Feature #14 (In Progress): Add page describing different types of collaboration

The descriptions can be refined, but they cover the three types of collaboration. Jon Ambler

10:16 AM Setting up the BST helpdesk Bug #13 (Closed): Find and remove any hard-coded links

Jon Ambler

02/21/2018

12:13 PM Setting up the BST helpdesk Bug #13 (Resolved): Find and remove any hard-coded links

Jon Ambler

02/16/2018

12:36 PM Setting up the BST helpdesk Feature #11: Add email system

Required adding these variables:
EMAIL_PORT = 465
EMAIL_USE_LOCALTIME = True
Jon Ambler

02/06/2018

10:56 AM Setting up the BST helpdesk Feature #14 (In Progress): Add page describing different types of collaboration

On the landing page we need a link to another page describing the expectations e.t.c. Gerrit Botha

02/01/2018

04:23 PM Setting up the BST helpdesk Feature #12: Add more info in knowledge base categories

I've started a document where we can add content that we need to have on the knowledge base.
The idea is to add in... Gerrit Botha

11:27 AM Setting up the BST helpdesk Feature #12 (In Progress): Add more info in knowledge base categories

The resources in the knowledge base need to be fleshed out.
*Adding links to collaboration documentation
*More l... Jon Ambler

11:29 AM Setting up the BST helpdesk Bug #13 (Closed): Find and remove any hard-coded links

Some links in the Django files are hard-coded and need to be replaced with relative links.
*This includes some of ... Jon Ambler

01/31/2018

03:15 PM Setting up the BST helpdesk Feature #11 (Closed): Add email system

The setting for mailing need to be tested.
Details from Gerrit:
password on slack
bst-helpdesk@uct.ac.za
ho... Jon Ambler

01/29/2018

04:36 PM Testing Redmine project features Support #10: Support ticket 2

Testing update. Gerrit Botha

04:34 PM Testing Redmine project features Support #7: Support ticket 1

Test again... Gerrit Botha

04:30 PM Testing Redmine project features Support #7: Support ticket 1

Changed redmine email. Lets test again. Gerrit Botha

04:28 PM Testing Redmine project features Support #7: Support ticket 1

Updating this ticket. Will test if I can reply from email on that. Gerrit Botha

01/26/2018

05:24 PM Testing Redmine project features Support #10: Support ticket 2

Just removing all extra settings I made in configuration.yml and check if everything is still working. Gerrit Botha

05:22 PM Testing Redmine project features Support #10: Support ticket 2

Removed a setting on my user account which said do not notify with emails on own changes. Hoping it works now! Gerrit Botha

05:17 PM Testing Redmine project features Support #10: Support ticket 2

Added ... Gerrit Botha

04:58 PM Testing Redmine project features Support #10: Support ticket 2

Another update. Added perform_deliveries: true in config.yaml Gerrit Botha

04:47 PM Testing Redmine project features Support #10: Support ticket 2

Removed bcc setting and doing another update. Gerrit Botha

04:30 PM Testing Redmine project features Support #10: Support ticket 2

Another update. In settings a now selected all options to send emails on. Gerrit Botha

04:18 PM Testing Redmine project features Support #10: Support ticket 2

Now watching logs when an update is being done. Gerrit Botha

04:13 PM Testing Redmine project features Support #10: Support ticket 2

Changed emailssender back to sendmail. Another update to the ticket to see if we get an email. Gerrit Botha

04:10 PM Testing Redmine project features Support #10: Support ticket 2

Doing a following update on ticket 2. Now I added myself as a watcher. Gerrit Botha

04:01 PM Testing Redmine project features Support #10: Support ticket 2

Doing an update on support ticket 2. Gerrit Botha

03:52 PM Testing Redmine project features Support #10 (New): Support ticket 2

Gerrit Botha

03:38 PM Testing Redmine project features Bug #9 (New): Bug ticket 2

Gerrit Botha

03:25 PM Testing Redmine project features Bug #8 (New): Bug ticket 1

Gerrit Botha

03:09 PM Testing Redmine project features Support #7 (New): Support ticket 1

Gerrit Botha