Setting up the BST helpdesk

04/19/2018

12:49 PM Feature #34 (New): Add ticket type

Add a new field to the tickets, their "Type"
The type can be:
* Query (or something else)
* Support request
* P... Jon Ambler

12:34 PM Feature #33 (Resolved): Adding time tracking to the tickets

Time tracking has now been added.
To log time, just add the time in the comment in the format:
Time: <number> ... Jon Ambler

04/17/2018

04:51 PM Feature #33 (In Progress): Adding time tracking to the tickets

A potential option is to have a keyword in the ticket comment that can be picked up and parsed by a function. This me... Jon Ambler

04:45 PM Feature #33 (Resolved): Adding time tracking to the tickets

In order to be able to repost the time we responding on different tasks, we need to be able to log time spent on tick... Jon Ambler

04:42 PM Feature #29 (Closed): Create list of research groups to appear for ticket submission.

Jon Ambler

04:42 PM Feature #11 (Closed): Add email system

Jon Ambler